Helping internal users improve menu quality
Nearly all of the hundreds of menus added to DoorDash weekly were created by internal menu operator teams. As the company continued to scale, these internal users had trouble maintaining menu quality.
When I embarked on the project, nearly 2 out of 3 menus audited before publishing contained critical errors. I designed a feature for DoorDash's internal menu-building tool that reduced spelling errors by 73% and pricing errors by 56%, reducing overhead for our menu auditing teams.
There's a lot more, but I can't make it public.
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